Terms of service

Terms of Service
Last updated: July 22, 2026

OVERVIEW
This website is operated by THE PET FACTORY. Throughout the site, the terms “we”, “us” and “our” refer to THE PET FACTORY. THE PET FACTORY offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - PRODUCTS AND PRICES
* Prices for our products are subject to change without notice.
* We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
* We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

SECTION 5 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
* Phone: +20 15 15746019
* Address: THE PET FACTORY, 6th of October City, Giza, 12588, Egypt